our people

London Courier ServicesAll London Executive drivers and riders are recruited for their knowledge and are required to take a comprehensive written test before joining the fleet.

All drivers wear collar and tie at all times and are expected to demonstrate high standards of professionalism and customer care in all that they do.

All motorcycle couriers and van couriers are uniformed and have to pass our strict knowledge test.

"All drivers are expected to demonstrate high standards of professionalism and customer care in all that they do"

Questions you always wanted to ask a Passenger Car and Courier Company

Is it wrong to want good communications?

Why shouldn't you be notified when your car has arrived?

Why shouldn't you get a straight answer to a straight question?

We can't think of a good reason why not.

Our state-of-the-art satellite tracking system tells us where all of our vehicles are at any one time.

Is it wrong to want to feel valued?

Why shouldn't an executive chauffeur know which newspaper your most important client reads?

Why can’t all the cars be of the same high standard?

We have a dedicated client liaison team who recognise the specific needs of our customers.

Whether it's an important client or a board-level director using our chauffeur service, we store passenger information to deliver a consistent level of service. Our ongoing customer surveys and questionnaires ensure we achieve customer satisfaction time and time again.

Is it wrong to have high expectations?

Why shouldn't your driver know the way without relying on satellite navigation?

Why shouldn't he or she be friendly, courteous, knowledgeable, and professional?

We can't think of a good reason why not.

That's why we carefully vet our drivers (beyond the PCO requirements) to ensure they have good geographical knowledge, and that they understand the professionalism our clients expect as standard.